Common questions about virtual business addresses.

A virtual business address is a real street address at a real building where we receive your mail on your behalf. In our case, that building is our partner, Shift Workspaces, in Denver. You use the address on your LLC filings, bank applications, website, and invoices. We receive your mail there, scan it the same business day, and post it to your online portal. You never have to visit the building.

No. A PO Box is a numbered box inside a post office. A virtual business address is a real street address at a real building. That difference matters because the Colorado Secretary of State, the IRS, and every major bank require a street address — not a PO Box — for business filings and accounts. A PO Box will be rejected in all three places. Our address will not.

The address is real. The building is real. What's virtual is the way you manage your mail. You never have to go to the building. We receive your mail, scan it, and put it in your online portal. You handle everything from your phone or computer. The word 'virtual' describes the service, not the address.

CMRA stands for Commercial Mail Receiving Agency. It is the federal designation for a business that receives mail on behalf of others. Every CMRA must register with USPS and keep a signed USPS Form 1583 on file for each customer before accepting their mail. Our partner facility at Shift Workspaces is a registered CMRA. That registration is what makes our address accepted by the Colorado Secretary of State, banks, and the IRS.

They are related but different things. A virtual business address is the street address itself — the number on the building, the city, the zip code. A virtual mailbox is the online portal where you read and manage your mail. When you sign up with us you get both: a real Denver street address and an online portal to manage everything that arrives there.

Yes. Our address is a USPS-registered CMRA at a real Denver street location. Colorado law requires a physical street address — not a PO Box — for LLC and corporation filings with the Secretary of State. Our address meets that requirement and is accepted on the first submission.

Yes. Colorado Revised Statutes require a street address for your principal office and your registered agent. A PO Box will be rejected by the Secretary of State's filing system. Our Denver address is a real street address at a USPS-registered CMRA. It satisfies the requirement.

You can list our Denver address as the address for your registered agent. If you are serving as your own registered agent, use our address in that field on the Articles of Organization. If you want us to serve as your registered agent, that service is available on our Professional and Executive plans.

Yes. File an amendment with the Colorado Secretary of State to update your principal office address and registered agent address. The filing fee is $25. It takes about ten minutes online at sos.state.co.us/biz. From that point your current address on record changes to our Denver address.

Your current address on record will update to our Denver address when you file the amendment. Old filings showing your home address stay in the database as a historical record — Colorado does not delete filing history. But the current address that appears when someone searches your business name will be the Denver one.

Yes. The IRS accepts our Denver address as your principal business address on EIN applications and federal tax filings. A PO Box is not accepted on IRS forms as a principal business address. Our address is a real street address and is accepted.

Yes. Chase, Wells Fargo, and Bank of America have accepted our Denver address for business checking account applications. Banks require a physical street address to comply with Know Your Customer regulations. Our address is a real street address at a real building, which is what they require.

Some virtual mailbox services use addresses that are flagged as CMRA locations in bank databases, which triggers additional scrutiny. Our address at our partner, Shift Workspaces is a real coworking building, not a mailbox store. We have had consistent success with major banks accepting it. That said, every bank sets its own policies. If you are concerned, call your bank before signing up and give them the address to check.

Merchant accounts involve the flow of cash and are subject to Know Your Customer regulations. Most merchant account providers require a physical business address. Our address has been accepted by major payment processors, but requirements vary. Check with your specific provider before signing up.

Form 1583 is a federal USPS form that authorizes us to receive mail on your behalf. It is required by law — every CMRA must have a signed Form 1583 on file before accepting mail for any customer. We send it to you via DocuSign immediately after signup. You fill it out once — takes about five minutes — and we keep it on file permanently. There is no extra charge.

You need two forms of ID. One must be a government-issued photo ID — a driver's license or passport qualifies. The second can be another photo ID or a non-photo ID such as a credit card, insurance card, lease agreement, or vehicle registration. You upload copies through DocuSign. You do not need to visit us in person.

Yes. Form 1583 asks for your home address as part of the federal verification process. That information is a private USPS record. It does not appear on your business filings, on the Colorado Secretary of State database, or anywhere public. The only address on any public document is our Denver suite address.

The checkout takes about two minutes. Signing Form 1583 via DocuSign takes about five minutes. Our team issues your suite number within one business day. The total time from starting signup to having an active Denver address is typically less than 24 hours.

No. Federal law requires Form 1583 to be on file before we can accept mail on your behalf. Your suite number is not issued until we process the signed form. This is a legal requirement with no exceptions.

When mail arrives at our Denver building addressed to your suite number, our team logs it and scans the contents the same business day. You get an email notification. The scan appears in your online portal immediately. You can read it, download a PDF, request forwarding, or authorize shredding — all from your phone or computer.

Yes. We accept packages from USPS, UPS, FedEx, and other carriers. When a package arrives we log it and notify you. You can request forwarding to any address or arrange pickup at our Denver building during business hours, Monday through Friday 9am–5pm MST.

We sort incoming mail and shred obvious junk — bulk advertising mail, circulars, and similar pieces — automatically. Anything that could be relevant to your business is scanned and posted to your portal. If you are unsure about a piece, you can request it be forwarded to you.

Log in to your portal, select the mail item, and request forwarding. You enter the destination address and we ship it. Forwarding costs are based on postage — we charge the actual cost of shipping with no markup. Most forwarding requests are processed the same business day.

Yes. Our team is on-site at our partner, Shift Workspaces, Monday through Friday, 9am–5pm MST. Contact us in advance to arrange a pickup.

Additional mail pieces beyond your plan limit are billed at $0.35 each. Additional scan pages beyond your plan limit are billed at $0.50 each. You will see these charges on your next monthly invoice. If you regularly exceed your plan, upgrading to the next tier is more cost-effective.

All three plans include the same Denver business address. The difference is mail volume. Business ($19/mo) includes 15 incoming mail pieces and 5 scan pages per month. Professional ($29/mo) includes 30 mail pieces and 10 scan pages. Executive ($39/mo) includes unlimited mail pieces and 15 scan pages. Additional pieces and pages beyond your plan limits are billed at $0.35 and $0.50 respectively.

Yes. You can change your plan at any time from your account settings. Changes take effect at the start of your next billing period.

No setup fees. No long-term contract. All plans are month-to-month. You pay for the month you are in. Cancel any time.

Cancel from your account settings at any time. Your address stays active through the end of the billing period you have already paid for. After that it is deactivated. We do not charge cancellation fees.

Any mail that arrives after your address is deactivated will be returned to sender or shredded, depending on the piece. We recommend forwarding any important mail before cancelling and notifying senders of your new address in advance.

Yes. Many customers use our Denver address on their website contact page, Google Business Profile, invoices, and marketing materials. It gives your business a professional Denver presence without a physical office.

No. Colorado requires a residential address for a driver's license. Our address is a business address at a commercial building. It does not qualify as a residential address for state ID purposes.

Yes. Each business gets its own unique suite number. Two different businesses can both use our Denver building address, but they have different suite numbers that distinguish their mail.

In most cases yes. Colorado and Denver business license applications accept a virtual business address at a CMRA-registered location. Requirements vary by license type. If you have a specific license in mind and are unsure, contact us and we will check.